Billing Industry Dictionary is a free tool to get technical definitions and lookup industry terms from more than 11,000 terms, acronyms, and definitions.
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Introduction to Telecom Billing Book
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Screen PopScreen pops are the display of an information screen on a computer monitor that is automatically triggered by an event such as an incoming call or customer selected feature request.
Screen Pop Operation
This figure shows that because VoIP telephone systems can share the same type of data network, the telephone system can be more easily integrated with the company's information system. In this example, a customer service representative (CSR) is receiving a call from John Doe. The screen pop shows that John Doe has already purchased a book. The CSR can use the account information from John Doe to help him find additional products to purchase.
Telecom Billing Books
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Introduction to Telecom Billing Book
This book explains how companies bill for telephone and data services, information services, and non-communication products and services. Billing and customer care systems convert the bits and bytes of digital information within a network into the money that will be received by the service provide. $11.99 Printed, $9.99 eBook |
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