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Introduction to Telecom Billing Book
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Silent ChurnThe process where customers change their usage patterns in preparation for conversion (disconnection) from one carrier (service provider) to another. Silent churn can involve the complete or partial disconnection of service(s) by the customer. Silent churn is usually indicated by a reduction in usage of a particular service.
Telecom Billing Books
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Introduction to Telecom Billing Book
This book explains how companies bill for telephone and data services, information services, and non-communication products and services. Billing and customer care systems convert the bits and bytes of digital information within a network into the money that will be received by the service provide. $11.99 Printed, $9.99 eBook |
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