Dictionaries:

   Telecom Billing Multilingual Support

Multilingual support involves providing invoices and customer care services in multiple languages. There is a growing trend to aggressively seek multinational customers and it is becoming crucial for the billing system to invoice customers in their chosen languages. Multilingual support may also be required by government regulations. Customer service representatives (CSRs) with multiple language skills should be available to communicate with customers. Some of the key challenges associated with supporting multiple languages include single versus double-byte character set support, invoice design, equipment compatibility (printers, monitors, keyboards, etc.), and software drivers.

 

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   Telecom Billing Books

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Introduction to Telecom Billing This book explains the basic components, technologies used, and operation of UMTS LTE systems. Discover the key features that LTE systems provide that go beyond the capabilities of existing 2G and 3G mobile systems such as ultra high-speed Internet (100 Mbps+), television (multicast video), and low latency services (packet voice). $11.99 Printed, $9.99 eBook1.99 Printed, $9.99 eBook

 

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